Security Systems Technician

Physical Security Systems Technician (Bosch Video)

Must be able to obtain Public Trust Clearance

Bosch video surveillance field service, troubleshooting, preventive/corrective maintenance, and project support

Security camera technician with solid low-voltage installation and IP-network fundamentals

Target 3+ years in CCTV / IP video / electronic security field service;
Bosch experience strongly preferred

We are seeking a Physical Security Systems Technician with practical Bosch video-surveillance experience to serve as the lead field technician for camera-system operations and maintenance. The role is intentionally field-focused: the technician will diagnose and correct camera and connectivity issues, support repairs and replacements, assist with security-system projects, and maintain reliable day-to-day operation of installed video infrastructure. Strong low-voltage cabling skills are highly desirable and can offset gaps in product-specific experience when the candidate has proven IP-camera and electronic-security troubleshooting ability.

• Provide field troubleshooting and operational maintenance for Bosch IP cameras, including fixed and PTZ devices, associated mounts/housings, power, network connectivity, and related video-system components.
• Diagnose camera outages, intermittent video, poor image quality, PTZ/control problems, PoE/power faults, network-link issues, damaged cabling/connectors, device configuration issues, and other common field conditions.
• Remove, repair/replace, reinstall, aim, focus, configure, and validate cameras and associated field hardware in accordance with approved work orders and manufacturer guidance.
• Support Bosch Video Management System (BVMS) and related video-system activities at the field-technician level, including device discovery, basic configuration validation, recording/connectivity checks, alarm/event verification, and collection of diagnostic information for escalation.
• Coordinate with management, customer security personnel, network staff, vendors, and Bosch technical support when faults extend beyond field-level repair or require software/server engineering.
• Perform preventive maintenance inspections, condition assessments, cleaning, connection checks, firmware/configuration verification when authorized, and documentation of recurring or lifecycle-related issues.
• Support security-camera projects including surveys, device replacement, relocations, new installations, camera coverage verification, commissioning, and post-installation testing.
• Install and troubleshoot supporting low-voltage infrastructure such as Category 6/6A cabling, patch-panel and device-side terminations, PoE network connections, pathways, cable supports, labels, grounding/bonding, and equipment mounting.
• Use common test tools to verify copper cabling, PoE/power, network link, and physical connectivity; isolate whether a failure is device, cabling, switch-port/power, configuration, or upstream-system related.
• Maintain accurate ticket notes, device records, test results, serial/model information, maintenance history, photos, and as-built updates; identify parts/material requirements for corrective work.
• Follow site safety, customer security, infection-control/occupied-facility procedures, and Federal facility access requirements. Support scheduled after-hours maintenance or project work when required.

• Three or more years of hands-on field experience with CCTV, IP video surveillance, electronic security systems, or closely related low-voltage systems.
• Demonstrated ability to troubleshoot IP cameras and field devices from the physical layer through basic network connectivity, including…