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911 - Public Safety Dispatcher Trainee

Job in Hampton, Virginia, 23661, USA
Listing for: Hampton
Apprenticeship/Internship position
Listed on 2026-08-22
Job specializations:
  • Social Work
    Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Function

Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring.

Are you looking to make a real impact in your community while building an exciting and rewarding career? The City of Hampton is seeking enthusiastic individuals to join us as Public Safety Dispatcher Trainees. This entry-level position offers hands‑on training in answering 911 emergency and non-emergency calls, dispatching the appropriate emergency responders, and learning the vital skills needed to protect and serve.

If you’re eager to grow, thrive under pressure, and are committed to making a difference, we encourage you to start your journey with us as a Public Safety Dispatcher Trainee!

Minimum Qualifications
  • Completion of a standard high school course of study or the GED.
  • Ability to pass a standard critical testing procedure; must successfully complete the City of Hampton Public Safety Telecommunications Trainee program to include Call Taker, Fire and Police Telecommunications.
  • Will be required to successfully complete a Police Department background investigation to include a polygraph examination and pre‑employment screening for controlled substances.
  • Must possess a valid motor vehicle operator’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
  • Must be able to successfully obtain an EMD/CPR certification within a specified length of time in accordance with internal guidelines and a VCIN certification within 6 months of employment.
Additional Requirements
  • Requires effective communication with internal and external customers.
  • Position may require working nights, weekends, holidays and extended shifts as required. Incumbents are required to work in situations of extreme stress and in emergency, life‑threatening situations.
  • The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.
  • Extensive knowledge of and proficiency in the use of personal computers; thorough knowledge of the city’s geography; ability to speak clearly and distinctively over the radio; ability to communicate effectively, both orally and in writing and ability to give clear, concise feedback; ability to develop and maintain harmonious working relationships and work effectively with diverse groups; ability to exercise sound judgment and make appropriate decisions.
  • Must be able to maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance. A sustained finding of untruthfulness at the conclusion of an internal investigation may result in immediate termination.
Job Description

Features

Benefits Overview
  • Sentara Health Plans
  • EAP Provider:
    Com Psych
  • Optum Rx
  • Delta Dental Insurance
  • Anthem Blue View Vision
  • FSA Reimbursement accounts
  • Standard:
    Accident and Critical Illness
  • Chubb Term Life Insurance
  • Legal Resources Plan
  • Virginia 529
  • Mission Square: 457 / Roth IRS / Roth 457 (b) IRA
  • Employees begin accruing annual and sick leave immediately.
  • Other forms of leave include:
  • Maternity Leave
  • Parental Bonding Leave
  • Care for Sick Parent Leave
  • Birthday Leave
  • Personal day (available every quarter)
The Eleven Paid Holidays Each Year Include
  • New Year's Day
  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth Day
  • Independence Day
  • Labor Day
  • Veterans' Day
  • Thanksgiving Day
  • Christmas Day
  • Employee's birthday
  • The retirement plan is offered through the Virginia Retirement System (VRS and is a defined benefit pension plan. For more information, see the VRS website.
  • Group life insurance is offered through the VRS and the carrier is Securian Financial.
  • Mission Square Retirement plans 457, Roth IRA, Roth 457 plans are offered through Mission Square Retirement. For more information, visit Mission Square.
  • Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce…
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