Customer Service Specialist in Hamtramck
Job in
Hamtramck, Wayne County, Michigan, 48212, USA
Listed on 2026-05-23
Listing for:
Energy Jobline ZR
Full Time
position Listed on 2026-05-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Customer Service Specialist
We’re seeking a dedicated Customer Service Specialist to join our team. The customer service specialist is responsible for handling inbound and outbound calls, resolving customer inquiries, and maintaining detailed records of interactions. The role involves providing exceptional service, meeting performance metrics, and ensuring customer satisfaction.
Key Responsibilities- Handle inbound and outbound customer calls
- Actively listen to customer concerns and provide solutions
- Maintain detailed records of all interactions
- Respond promptly and professionally to inquiries
- Maintain strong knowledge of company products and services
- Exhibit a positive, adaptable, and resourceful attitude
- Build strong, long‑term customer relationships
- High School Diploma or GED required
- Excellent communication and interpersonal skills
- Computer literacy for data entry and task management
- Self‑motivated and comfortable working independently
- Team-oriented with a strong work ethic
- Prior food processing or bakery experience is a plus
- Experience using Excel
- Highly competitive hourly wage
- Fully paid healthcare, dental, vision, and life insurance
- Paid holidays (7), vacation, and 6 personal days
- 401(k) with company match
- Occasional Saturdays (8:00 AM – 12:00 PM) with overtime pay
Be part of a company with heart, history, and a commitment to your future.
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