Customer Service Agent - Customs Brokerage

Company Description

We're not in the shipping business; we're in the information business.  That's the core philosophy 're a global logistics company that leverages data and technology to optimize supply chains. Think of us as the strategic partners behind the movement of goods worldwide.

• What We Do: We specialize in global supply chain management, offering comprehensive solutions for import, export, and customs brokerage.
• Our Culture: We foster a professional, collaborative, and innovative work environment that prioritizes customer service and leadership development.
• Our Scale:
  • Over 18,000 professionals worldwide.
  • More than 340 locations globally.
  • A Fortune 500 company, demonstrating stability and growth.
  • Globally unified systems, ensuring seamless operations.

At Expeditors, you'll join a dynamic and growing company that offers a challenging and rewarding career. We provide opportunities for professional development and advancement, and we're committed to fostering a supportive and collaborative work environment. If you're looking for a career where you can make a real impact, we encourage you to apply.

You’ll play a crucial role in ensuring the efficient and compliant flow of goods through customs, contributing to the smooth operation of international trade.

• Manage the end-to-end customs process, ensuring timely clearance.
• Accurately input and process data within our operational systems.
• Track and monitor customs files, providing regular reporting.
• Generate and process client invoices accurately and efficiently.
• Interpret and apply customs regulations and procedures.
• Prepare and submit customs declarations to relevant authorities.
• Maintain strict compliance with all applicable regulations.

• Strong interpersonal skills, with the ability to communicate effectively and build relationships.
• Excellent organizational and time management skills.
• A proactive and results-oriented approach.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Fluency in English.
• A desire to learn and grow within the company.

• Competitive compensation and benefits package.
• Comprehensive health insurance (medical, dental, vision).
• Generous paid time off, including vacation, holidays, and sick leave.
• 401(k) retirement savings plan (US only).
• Employee Stock Purchase Plan, providing an opportunity for ownership.
• Ongoing training and professional development programs to support career advancement.
• A company that values work life balance.