Assistant Community Manager

Assists Community Manager in day‑to‑day operations, managing all aspects of the property including administration, leasing, accounting, bookkeeping, service and resident relations.

• Pre‑qualify, show and lease apartments.
• Act as Community Bookkeeper: post rental payments, process invoices, prepare monthly billing for each apartment, account for disbursement of petty cash, adjust delinquent accounts, settle delinquent accounts, prepare late notices and file evictions.
• Develop marketing strategies for leasing apartments and establish goals for Leasing Associates.
• Provide superior resident services, solve day‑to‑day problems and maintain good relations with residents.
• Ensure timely completion of forms and reports, including Weekly Community Overview Report, Weekly Status Report and Monthly Report of Financial Activities.
• Enter new lease data information, including lease terms, rent amount, demographic information, etc.
• Monitor Lease Expiration Report.
• Shop competition and prepare monthly Market Survey.
• Inspect vacant apartments for damages and cleanliness per Move‑In/Move‑Out Procedures.
• Develop ideas for improving operations and profitability.

• Legal procedures concerning delinquent accounts.
• Monthly billing of rental accounts.
• Routine purchases authorized in the Operation Budget.
• Weekly and Monthly Activity Reports.

• Payment of invoices and refunds of security deposits.
• Bad debt write‑offs.
• Short and long term marketing strategies.
• Community improvements.
• Resident requests that are contrary to Company policy.

Education, Training and

Experience:

Associate’s degree (A.A.) or equivalent from a two‑year college or technical school and one to three years of related experience in Payable/Receivables; or equivalent combination of education and experience. Leasing experience, management training and sales experience are desirable. A Real Estate license may be required in some states.

Abilities and Aptitudes: Must have excellent people skills. Must be a strong team player with good communication skills and the ability to manage time and set priorities.

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Specific

Skills:

Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and able to use office equipment, including typewriter and calculator.

Mid‑Senior level

Full‑time

Marketing and Sales