Commercial Laundry Systems Field Technician

A day in the life

You start from home, review your dispatch in the ticketing system, load the service van, and head to your first stop in the Northern Birmingham, AL market. One visit might be a hospital where a washer is faulting mid‑cycle; the next could be a fitness center with a dryer that won’t heat. You diagnose electrical and mechanical issues, install the right parts, and verify the fix.

Throughout the day, you keep customers informed, log your time, parts used, mileage, and fuel, and coordinate with the service manager, parts team, and vendors so everything runs smoothly. You’ll also pitch in with installation crews on equipment installs and deliveries when needed and wrap up the day by tidying tools and preparing for tomorrow.

Role overview

As a Service Technician focused on commercial laundry equipment (washers, dryers, ironers and more) across On‑Premises Laundry and Vended environments, you’ll repair, maintain, and help install systems at businesses such as gyms, hospitals, and motels. Your professionalism and follow‑through build lasting customer relationships and power our growth.

What you’ll do Diagnose, troubleshoot, and repair commercial laundry equipment (OPL and Vended)
Replace components and perform adjustments to return machines to peak performance

Record service work accurately, including labor time and parts/materials used Track and report travel details, including mileage and fuel purchases

Communicate clearly with customers about findings, next steps, and preventive care Collaborate with the service manager, parts department, and vendors to ensure timely, accurate outcomes

Care for company‑supplied tools, test equipment, and service vehicle

Assist installation crews with equipment installs and deliveries when scheduled

Support other tasks that keep the department running efficiently

Where you’ll work Primary territory:
Northern Birmingham, ALFrequent travel within the assigned territory; occasional overnight travel for special projects

What you bring

High school diploma or equivalent2+ years in mechanical repair; experience with laundry equipment is a plus but not required (equivalent education/training/experience considered)
Hands‑on familiarity with electrical test instruments and diagnostic/programming tools

Comfort with phone and email/ticketing systems for customer support (preferred)
Competent with MS Outlook, Word, and Excel (preferred)
Skills that set you up for success

Strong mechanical aptitude with the ability to read and interpret electrical and mechanical schematics

Organized and detail‑oriented; able to prioritize and self‑manage multiple jobs and deadlines

Clear, professional communication with customers and internal teams

Resilient and adaptable when plans change or problems are ambiguous

Self‑starter with initiative, persistence, and a strong work ethic

Physical and standard requirements

Activities include sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and frequent manual dexterity

Ability to lift, carry, push, and pull up to 50 lbs. frequently; assistive devices are provided for heavier items

Regularly required to talk and hear and use hands for tools and controls; frequent computer‑based work with periods of sitting; requires close vision and the ability to adjust focus

Valid driver’s license and a clean Motor Vehicle Record; a company vehicle may be provided

How we work

At Alliance Laundry Systems Distribution, we succeed together. Our team lives the values of DRIVE:

Dedicated – We keep our promises and deliver on commitments

Respectful – We act with integrity and welcome diverse perspectives

Innovative – We seek better ways and lead change

Versatile – We adapt quickly and stay agile

Engaged – We think like owners and build solutions that match market needs
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