Caseworker I​/II

The Kings County Department of Public Health is currently seeking qualified individuals for the position of:

$41,350.40 - $50,460.80 Annually $45,676.80 - $55,723.20 Annually

We are seeking a bilingual professional to join our team and make a difference in the community. In this role, you’ll help individuals and families access essential health programs and services by determining eligibility, reviewing cases, and connecting clients with resources. You’ll also serve as a vital link between state agencies, healthcare providers, and community partners. This entry‑level position offers growth opportunities and the chance to build a rewarding career in public health.

If you are detail-oriented, compassionate, and committed to serving our community, we encourage you to apply for this position today!

To discover what makes Kings County a great place to live and work,  to watch a short video. You can  to watch a brief video showcasing the exceptional benefits available to our employees.

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Some duties, knowledge, skills, and abilities may be performed in a learning capacity for entry‑level (I Level) positions.

• Interviews and guides a diverse population of clients to determine program eligibility and residency status; reviews medical reports to implement physician orders and eligibility guidelines; provides referral source information to clients/families based on assessment of need; assists in the completion of required application and/or eligibility forms.
• Interprets and explains regulations, rules, and policies to clients; apprises clients of their rights, responsibilities and eligibility for program participation.
• Serves as liaison with other service providers including other public agencies, providers, managed care plans and families, and professional staff; maintains contact with various professional and social service providers to ensure linkage between cooperative agencies.
• Inputs necessary information into automated systems, organizes caseload, and takes required action with specific time limits established by regulation and local policy.
• Resolves problems between funding source, care providers and/or clients/families; collects program fees and schedules payment plans; prepares, sends, and monitors receipt of claims for payment to state funding agency.
• Provides training to less experienced staff and volunteers as assigned.
• Performs related duties as assigned.

Please note: When completing the work history portion of your application please include each position title and level as a separate entry when applicable.

E.g. If you were a Caseworker I and promoted to a Caseworker II, each level should be entered separately to reflect the time held at each level. It is also important that your application show all the relevant education and experience that you possess, even if it extends beyond the required past 15 years. A resume may be attached, but is not a substitute for completing the application and supplemental question s.

Failure to submit a completed application may eliminate you from the recruitment.

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

• Equivalent to completion of the twelfth (12th) grade.

Experience:

• Caseworker I:
  One (1) year of responsible experience interviewing, determining eligibility, or providing administrative support and/or customer service, preferably in a healthcare or similar setting.
• Caseworker II:
  Two (2) years of experience in performing casework activities at a level equivalent to the classification of Caseworker I with Kings County.

Licenses:

• Possession of a valid California driver’s license issued by the Department of Motor Vehicles at the time of appointment.

Qualify for security clearance through a background investigation and…