Caseworker I​/II

Caseworker I/II

Salary: $41,350.40 – $55,723.20 annually

The Kings County Department of Public Health is seeking a bilingual professional to help individuals and families access essential health programs and services. In this role, you’ll determine eligibility, review cases, and connect clients with resources, serving as a vital link between state agencies, healthcare providers, and community partners. This entry‑level position offers growth opportunities and the chance to build a rewarding career in public health.

If you are detail‑oriented, compassionate, and committed to serving our community, we encourage you to apply for this position today!

• Interview and guide a diverse population of clients to determine program eligibility and residency status; review medical reports to implement physician orders and eligibility guidelines; provide referral source information to clients/families based on assessment of need; assist in the completion of required application and/or eligibility forms.
• Interpret and explain regulations, rules, and policies to clients; apprises clients of their rights, responsibilities, and eligibility for program participation.
• Serve as liaison with other service providers including other public agencies, providers, managed care plans, families, and professional staff; maintain contact with various professional and social service providers to ensure linkage between cooperative agencies.
• Input necessary information into automated systems, organize caseload, and take required action with specific time limits established by regulation and local policy.
• Resolve problems between funding source, care providers and/or clients/families; collect program fees and schedule payment plans; prepare, send, and monitor receipt of claims for payment to state funding agency.
• Provide training to less experienced staff and volunteers as assigned.
• Perform related duties as assigned.

Education:

Equivalent to completion of the twelfth (12th) grade.

Experience:

• Caseworker I:
  One (1) year of responsible experience interviewing, determining eligibility, or providing administrative support and/or customer service, preferably in a healthcare or similar setting.
• Caseworker II:
  Two (2) years of experience in performing casework activities at a level equivalent to the classification of Caseworker I with Kings County.

Any combination of training and experience that provides the required knowledge, skills, and abilities is qualifying.

• Possession of a valid California driver’s license issued by the Department of Motor Vehicles at the time of appointment.

Qualify for security clearance through a background investigation and fingerprint check. Certain positions may be designated as bilingual requiring fluency in a foreign language.

Applicants must submit a complete application and supplemental questionnaire. All completed applications will be reviewed. Depending on the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or a written examination (pass/fail) and/or an oral examination (100%) to determine placement on the eligible list. Those applicants whose written test scores are in the top 40 will be invited to participate in the oral examination process.

Veteran's Preference:
Available upon request. Submit a certified DD‑214 and a new request form for each application submission prior to the closing date.

Please note:

When completing the work history portion of your application, please include each position title and level as a separate entry when applicable (e.g., If you were a Caseworker I and promoted to a Caseworker II, each level should be entered separately to reflect the time held at each level).

Closing Date:
March 6, 2026

SME Review:
Week of March 9, 2026

Human Resources Interviews:
Week of March 31, 2026 & April 1, 2026

Department Interview: TBD