Services Technician-W2

Services Technician – W2

This role is fully onsite in our Hanover Park, IL office.

Salary: 23/hr

About the role

The Services Technician performs installation, modification, repair, testing and/or servicing on systems and communications equipment, including, but not limited to: hardware and peripherals; software configuration; voice, video and data cabling systems; and networks. Incumbents service both internal Insight teammates, as well as clients on site. As a Services Technician, you will get to:

Hardware:

• Performs necessary hardware and peripheral repairs.
• Installs and tests system hardware.
• Completes all required documentation involved in a client build.
• Identify system hardware problems and determine the most efficient and cost effective way of resolving the problem.
• Perform necessary hardware and peripheral repair, keeping client downtime to a minimum.
• UnPack and pack new and completed devices.
• Other duties as assigned per manager request or instructions.

Networking:

• Installs, tests, and configures network and data communication equipment such as switches, routers, firewalls, VPN devices, etc.
• Installs, tests, and supports Network Operating Systems (NOS) and their applications.
• Performs server hardware support, troubleshooting.
• Other duties as assigned per manager request.

What we're looking for:

• Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience. LANs, WANs, Personal Computers, messaging and server software applications experience required.
• Ability to automate tasks using basic scripting techniques is a plus but not required.
• Must be able to work with both ends of basic level testing as well as high level testing and documentation when requested.
• Extensive knowledge of windows operating systems, Windows Operating systems, vendor diagnostics, re-image software such as Ghost, Microsoft SCCM, Virus scan software.
• Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.
• Should also be familiar with vendor web sites in order to find hardware updates, driver updates, and engineering changes) as well as on multiple Tier One products (IBM, Compaq, HP, Toshiba).
• A+ certification and at least one vendor hardware certification required.
• Minimum of one (1) year bench and/or on-site service technical experience.

Be AmbITious:
This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.