Associate Technician W2

Associate Technician – W2

Location:

Hanover Park, IL office. This role is fully onsite.

Responsibilities:

• Configure hardware including desktops, laptops, mobile devices, servers.
• Deploy images and customize software based on provided work instructions.
• Identify and troubleshoot system hardware problems.
• Perform Quality Control inspections.

Qualifications:

• Bachelor's degree (BA/BS) from a four‑year college or university OR 2 years related experience and/or training; or equivalent combination of education and experience.
• Experience with PC operating systems, messaging and server software applications. LAN/WAN knowledge and basic scripting techniques are a plus.
• Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
• Minimum of one year hardware troubleshooting experience including laptops and desktops for Tier One vendors.

Benefits:

• Medical benefits including sick time after 90 days and retirement plans.

Insight is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.