Marketing Operations Coordinator

Marketing Operations Coordinator

Location:

Whippany, NJ

Salary: $60,000

Full Time - Hybrid:
In office Monday, Tuesday and Thursday

Jewish Federation of Greater Metro West NJ convenes and leads our community to strengthen Jewish life, care for those in need, and support Israel. We serve Essex, Morris, Sussex, Union, and parts of Somerset County, connecting people to resources and meaningful opportunities to engage.

We are looking for a detail-oriented, tech-savvy professional to manage and operate our core marketing platforms including our website, Jot Form, Mailchimp, and social media scheduling tools. This role is essential to keeping our digital communications running smoothly and efficiently.

• Maintain and regularly update website content, pages, images, and announcements
• Ensure website functionality, accessibility, and mobile responsiveness
• Monitor website performance, troubleshoot technical issues, and manage plugins and integrations
• Optimize content for search engines (technical SEO) and user experience
• Coordinate with staff to publish news, events, program updates, and resources as needed
• Partner with the Marketing team to lead a needs assessment and new website build during the  year
• Learn new form system and marketing system once contract is signed and work with Marketing team to prepare for a January launch of a new form/marketing platform

• Design and maintain online forms for event and program registrations and marketing operations
• Create automated workflows and notifications connected to forms
• Ensure all forms are accurate, tested, user-friendly, and include payment widgets where required
• Troubleshoot form submission issues and continuously improve form functionality

• Schedule and publish social media posts using the organization's social media scheduling tool
• Pull and compile performance reports from Google Analytics, Mailchimp, and social media platforms
• Share insights with the Marketing team at weekly operations meeting to support data-informed decision-making

• Follow and maintain best practices and naming protocols for the organization's digital asset library
• Assist with photo resizing, tagging, and uploading assets from the library as needed

• Experience managing websites using CMS platforms such as Word Press, Wix, Squarespace, or similar
• Proficiency with Jot Form or similar digital form platforms
• Proficiency with Mailchimp or similar email marketing platforms
• Experience with analytics tools including Google Analytics, Mailchimp analytics, and social platform dashboards
• Proficiency with Microsoft SharePoint and MS Office products
• Familiarity with a social media scheduling tool
• Experience with digital photo platform such as Media Valet (ideal but not required)
• Strong organizational skills, attention to detail, and ability to manage multiple projects and deadlines
• Excellent written and verbal communication skills

• Basic knowledge of HTML/CSS and website troubleshooting
• Familiarity with CRM or donor management systems

Jewish Federation of Greater Metro West NJ serves one of the largest Jewish communities in NJ. Our employees contribute to our mission of strengthening Jewish life and identity and meeting basic human needs. We foster a collaborative, positive, and inclusive workplace culture where employees can work together to achieve common goals and develop careers. Located on a beautiful campus, we are close to several major highways, dining, and shopping options.