Database Administrator

Database Administrator/IT Manager

Location: Whippany, NJ
Salary: $100 – 125K plus benefits
Full Time: Hybrid, IN OFFICE Monday, Tuesday and Thursday

Jewish Federation of Greater Metro West NJ (Federation) is a nonprofit organization that serves the Jewish community in Essex, Morris, Sussex, Union, and parts of Somerset County in NJ. Our mission is toconveneand lead our community to ensure the continuity and strength of the Jewish people, to support a secure Jewish and democratic State of Israel, and to care for Jews in need locally and around the world.

Federationenables community members to engage in meaningful ways,impactthe lives of others, and access valuable resources.

Under general supervision of the CFO, Database Administrator serves as the organizational lead for CRM and data management, ensuring the accuracy, integrity, security, and strategic use of the Blackbaud donor database to support fundraising, donor stewardship, and organizational decision-making. This role oversees daily CRM operations, data entry workflows, reporting and analytics, and system maintenance while guiding data standards, privacy compliance, and year-end processing.

The Database Administrator manages system enhancements, integrations, and troubleshooting in collaboration with internal teams and vendors. In partnership with fundraising leadership, the position supports event and donor-care data needs, contributes to strategy development, and ensures effective tracking of philanthropic activity. This position leads staff and ensures operational continuity through strong change-management, documentation, and cross-department collaboration. This position will lead the current CRM conversion from Blackbaud CRM to Blackbaud’s Raisers Edge NXT.

Works closely with outside IT vendor. WOrks closely with outside IT vendor.

• Ensures that CRM database information is accurately maintained and easily accessible for all staff of Federation through oversight of the daily work of the Data Management team.
• Coordinates the standardization of data entry into CRM and trains appropriate staff on procedures.
• Accountable for the following ongoing functions as related to CRM Database:
  • CRM data entry, including informational updates, entry of pledges, payments, tributes.
  • Continual data updates, integrations and enhancements through 3rd party vendors.
  • Ensures optimal data accuracy, integrity and applied data standards, and privacy of personal information in accordance with applicable laws, regulations, and Federation policies.
  • Produces:
    • Mailing lists for all donor and community-related mailings, e-blasts, and special events.
    • Pledge cards, acknowledgement letters, quarterly donor statements and annual tax substantiation statements.
    • Ongoing reports for staff, various meetings and national requirements.
  • Security Role:
    • Ensures that staff is assigned to appropriate role based on the Principle of Least Privilege.
    • Maintains and periodically reviews all roles, entities, forms, fields, and workflows, user accounts, and the CRM and associated systems
    • Accountable for terminating all staff access in accordance with HR terminations.
• Provides analytics and reporting expertise, maintaining reports and producing database queries.
• Facilitates all year end activities and processes related to the CRM database and financial operations.
• Supports and maintains CRM database applications, system tuning, performance monitoring and database maintenance.
• Monitors database for functional use and availability of tools to optimize staff performance, i.e., security issues, KPIs, reports and queries, dashboards, etc.
• Monitors, identifies and investigates reported problems with the system and support teams or the software vendor as needed to ensure smooth system operations.
• Manages system conversion and enhancement projects: planning, implementation and coordination of departments.
• Manages each system change with a change management method, communications, and development of a backup plan.

• Works with FRD Team to accurately track, code, and enter information…