DMV Title Registration Clerk - Hanover, Massachusetts

DMV Title Clerk

The Experienced DMV Clerk performs a wide range of administrative and office support duties associated with vehicle documentation. Handles the legal transfer of documents for the Department of Motor Vehicles (DMV) and verifies that funds have been collected and the correct lien holder paid off before processing title applications. Reports on the status of any missing or problem titles, providing list of outstanding titles as needed.

The ideal candidate has two (2) years experience in a similar position. They can work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills. They must be detail-oriented and good with numbers and proficient with accounting software and with Microsoft Office applications (Word, Excel, and Outlook).

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

• Transmits DMV items in an organized, efficient, timely manner
• Prints, analyzes, and distributes reports as requested by management
• Prepares and processes new and used car DMV information including out of state registrations
• Processes duplicate title requests and loaner renewals
• Troubleshoots and resolves specific problem titles, odometer discrepancies, power of attorney issues, etc.
• Processes trade payoffs and follow‑up on title status with lienholders
• Works with sales and finance to ensure required documentation
• Maintains dealer plate log, sales license log, DMV on hand plate inventory and one trip inventory
• Performs other duties as assigned

• High School diploma or GED preferred
• Dealership and Reynolds and Reynolds experience a plus
• Strong computer and internet skills
• Excellent communication skills, verbal and written
• One year of experience in a business office environment
• Highly organized and detail oriented
• Able to deal with confidential information appropriately
• Strong attention to detail and interest in accuracy
• Highly professional and dependable
• Strong problem solving and analytical skills

• Competitive Pay Based On Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non‑Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

We are an Equal Opportunity Employer and a drug free workplace.