Store Manager - Pet Care. Hanover LilyLifestyle

Join Our Team at Pet Smart - Where We Do Anything for Pets! About Life at Pet Smart

At Pet Smart, we believe that Anything for Pets begins with our people. Every associate is essential in creating meaningful experiences for pets and their families. We empower our teams with the resources and opportunities to grow and succeed.

• Receive bi-weekly pay
• Access to Health & Wellness Benefits
• Participate in our 401k Plan with company matching
• Enjoy a flexible schedule
• Utilize paid time off
• Receive tuition assistance
• Take advantage of associate discounts
• Explore career pathing and development opportunities

The Store Manager at Pet Smart is crucial for overseeing the safety of our associates and pets, enhancing the pet parent experience, ensuring operational excellence, achieving financial outcomes, and managing all human resource functions within the store. This position leads exemplarily by driving the company culture, achieving targeted results, and fostering exceptional service.

Key responsibilities include, but are not limited to:

• People Leadership:
  • Manage recruitment, interviewing, hiring, coaching, and termination decisions.
  • Create a culture of open communication by engaging with associates.
  • Develop scheduling for the store.
  • Support associate development through training, recognition, and mentorship.
  • Delegate tasks effectively and empower team members.
  • Communicate business and financial targets to the team.
  • Handle associate grievances and ensure timely reviews.
• Store
  
  Experience:
  
  
  • Enhance both associate and pet parent experiences, ensuring the safety of pets.
  • Oversee customer interactions and address concerns promptly.
  • Maintain a welcoming and compliant store environment.
  • Evaluate operations, seeking continual improvement.
  • Lead store events and community partnerships.
  • Conduct safety checks and ensure inventory compliance.
• Business Management:
  • Achieve corporate strategies and profitability goals.
  • Analyze performance reports and implement necessary improvements.
  • Manage store expenses and labor efficiently.
  • Execute all reporting and paperwork as needed.

• 4-6 years of leadership experience in a retail or customer-focused environment.
• Availability for full-time work, including evenings and weekends.
• Proficient in computer applications.
• Strong communication skills, both written and verbal.
• Ability to maintain composure under pressure.
• Strong organizational skills and meticulous attention to detail.

Applicants should be able to stand, walk, and climb as necessary. Lifting of up to 50 pounds is required, with occasional lifting of heavier items with assistance. Exposure to live animals, noise, and various work environments is expected.

Joining us means creating memorable moments for pets and their families every day. At Pet Smart, we celebrate diversity and are eager to learn more about you.

We value all associates and applicants, providing equal opportunities and reasonable accommodations throughout our hiring process.

This job summary is a general overview of the responsibilities and duties of this role. Actual tasks may vary.

$79,000 - $130,000
Apply today and become part of our Pet Smart family!