Customer Experience Associate

Overview

Location:

1424 Baltimore Street.

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
• Follows company policies relating to customer checkout to increase customer satisfaction.
• Operates front‑end scanning equipment and cash register.
• Performs all related checkout procedures, including properly and efficiently bagging merchandise and placing merchandise in customers’ carts.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
• Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
• Follows all store and legal guidelines regarding sale of tobacco and alcohol.
• Maintains knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, and display cases are well maintained, clean, and meet all health and OSHA requirements.
• Disposes of trash properly.
• Ensures smooth function of department and store by cooperating with co‑workers and supervisors.
• Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protective Equipment (PPE), including but not limited to cut‑resistant gloves, safety cutters, company‑sponsored footwear, etc.
• May also be called upon to assist in other departments.
• This position has no supervisory responsibilities.

• Education and/or experience completed or working towards a high school diploma or GED.
• No prior experience required.

Weis Markets is an Equal Opportunity

Employer:

Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.