Communications Clerk - Voice Services

About the Opportunity

The Switchboard Operator/Receptionist is responsible for receiving and transferring all calls directed to patient rooms, the hospital general administration/operational lines and internal operator directed calls. This position receives the public at reception areas and directs/assists them to their destination. The incumbent is responsible for directing building exit procedures in the event of a fire or evacuation order. The Switchboard Operator/Receptionist provides internal operational services;

i.e. pager issuance, information dissemination etc. The incumbent also assists patients and the public in local travel arrangements to their destinations.

We would love to hear from you if you have the following:

• Grade XII or equivalent education required
• Previous experience in health care/emergency or related field is an asset
• Knowledge in the operation of telecommunications equipment and basic computer skills
• Demonstrated effective communication and interpersonal skills
• Ability to respond to, follow and interpret emergency procedures
• Competencies in other languages an asset, French preferred

** A skills test may be included as part of the selection process **

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

• Permanent, Full-Time Position, 70 Hours Bi-weekly
• This department operates 24/7; days, evenings and weekends are required

$21.99 - 23.63 hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their Success Factors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2

SLGBTQIA+ to apply and self-identify.

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