Academic Records and Compliance Manager

Position Purpose

The Academic Records and Compliance Manager supports compliance work related to enrollment reporting, student records, and military education benefits. The position coordinates required reporting of student enrollment and degree completion to external entities, including the National Student Clearinghouse, and serves as the School Certifying Official for VA and other military education benefits. The Manager also reviews student record data, resolves reporting errors, supports internal audits of submitted data, and helps document processes that support accurate and consistent reporting.

In addition, the position provides operational support to the Institutional Registrar's Office by maintaining registrar resources, policy materials, training materials, and process documentation.

• Owns the end‑to‑end preparation, validation, submission, and post‑submission review of enrollment and graduation data for all active students.
• Leads the development and ongoing management of an institution‑wide reporting calendar for all branches.
• Interprets applicable reporting requirements, institutional policies, and data standards.
• Identifies, investigates, corrects, and documents data errors, submission issues, and process gaps that affect enrollment reporting.
• Partners with school‑based registrar teams and campus stakeholders to resolve discrepancies.
• Designs, maintains, and evaluates data quality controls, audits, reconciliations, and documentation practices; recommends and implements process improvements.

• Serves as a School Certifying Official for VA and other military education benefits.
• Coordinates enrollment reporting, certification activities, and compliance follow‑up.
• Produces, reviews, and maintains required documentation and compliance records.
• Monitors enrollment changes that may affect military education benefits and coordinates timely reporting or corrective action.
• Participates in trainings or meetings to remain current on regulations and practices.

• Maintains and updates internal and external Institutional Registrar resources.
• Documents business processes and identifies opportunities for alignment across schools.
• Coordinates updates to institutional policies assigned to the Institutional Registrar's Office.
• Assists with the development and maintenance of training materials, onboarding guides, SOPs, and internal knowledge resources.
• Leads assigned cross‑departmental projects affecting registrar operations.
• Provides operational support during peak processing periods or high‑volume reporting cycles.

• Demonstrates professionalism and collegiality through actions, interactions, and communications appropriate to an inclusive environment.
• Performs other duties as assigned.

Bachelor's degree plus 6 or more years of experience, or a combination of education and experience.

• Three years of experience with data management in higher education or equivalent.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and aptitude for learning new software systems.
• Ability to analyze data, identify errors or inconsistencies, and support accurate record‑keeping and reporting.
• Demonstrated initiative, sound judgment, and problem‑solving skills.
• Ability to interpret and apply rules, procedures, policies, and compliance requirements.
• Excellent written, verbal, and interpersonal communication skills.

• Master's degree or equivalent experience.
• Experience working in a Registrar's Office or comparable student records environment.
• Experience with National Student Clearinghouse and/or NSLDS reporting.
• Experience supporting VA or other military education benefits.
• Experience using Banner or a comparable student information system.

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or…