Service Coordinator

Description

Pay or shift range: $50,000 CAD to $60,000 CAD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Position Summary

CIMCO is looking for a Service Coordinator for its Dartmouth, NS office.

Role Responsibilities

• Coordinating service jobs between customers and mechanics with support from the Service Supervisor
• Dispatching mechanics and maintaining overall schedule
• Service contract administration and tracking
• Creating Service Orders and verification of internal controls process are met
• Answering/directing calls and visitors as required
• Coordination and communication with mechanics and management for reconciliation of payroll hours and expenses, ensuring they match what was submitted and verification of supporting documents
• Coordinating the sending/receiving of courier packages and larger deliveries
• Maintaining up to date information on vehicles, tools and inventory
• Supporting sales and service department with administrative duties
• Parts procurement from supplies
• Preparation of return material vouchers

Required Professional Knowledge, Skills & Qualifications

• Knowledge of SAP or other ERP systems is preferred
• Detail oriented
• Highly organized with strong attention to detail and timelines
• Ability to work both independently and within a team setting
• Flexibility to navigate changing business demands

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Join our team! This is an existing vacancy that we are actively looking to fill.

Company Profile

CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and mechanical systems. For more than 100 years, CIMCO’s leadership and unparalleled research, development and manufacturing programs has put us at the forefront of industry advancements and technological breakthroughs. Our professional engineers, technicians and designers apply innovative state-of-the-art equipment and refrigerants to develop systems that meet even the most complex thermal challenges.

We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.

CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Please note that our hiring processes may involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.