Parking Monitor

Position Title: Parking Monitor

Location: Hanover, NH

Post Date: 01/12/2026

Open Until Filled: Yes

Position Number: 1125429

Hiring Range: $25.54/hr

Union: SEIU Level E

FLSA Status: Non‑Exempt

Employment Category: Regular Full Time

Scheduled

Hours:

40 per week, 12 months per year

Remote Work: Onsite only

Term: Permanent

Grant Funded Position: No

Serves as a front-line provider of customer service and campus information to the Dartmouth community and the general public for Transportation Services. Provides support for all parking services field operations including monitoring of campus parking areas to ensure safe and reliable access and enforcement of Dartmouth’s parking regulations.

High School plus 3+ years’ experience or equivalent combination of education and experience.

• High School graduate or equivalent.
• Valid State Driver’s License required and ability to qualify under the Dartmouth Approved Driver program.
• Three years of customer service experience.
• Ability to identify and cite parking violations.
• Must be proficient with technology and able to operate hand‑held computerized devices.
• High degree of judgment, initiative, and ability to work independently.
• Demonstrated excellence in serving customers with professionalism and tact.
• Strong oral and written communication skills.
• Able to maintain strict confidentiality.
• Must be willing to work outside in all weathers.
• Must be able to stand/walk for extended periods of time and lift 50 lbs.
• Must be willing to work overtime, weekends and holidays as requested.
• Strong commitment to a diverse working environment and to serving the needs of a large and diverse community.

• Experience with T2 parking technology and two‑way communications equipment.
• Proven ability to diffuse volatile situations.

• Monitors and directs vehicle traffic at designated campus control points to ensure safe access to parking facilities, proper permit authorization and customer satisfaction.
• Enforces Dartmouth parking regulations throughout campus parking areas as required, including issuance of warning notices and parking violations and coordination of vehicle immobilization and towing.
• Serves as a front‑line provider of customer service and campus information to the Dartmouth community and the general public.
• Acts as a highly visible representative of Dartmouth and the parking services unit, presenting a professional image in accordance with established uniform and appearance standards.
• Performs daily route inspections of parking lots and garages and reports on space availability, safety issues and physical condition of parking facilities and equipment.
• Completes appropriate paperwork for parking facilities as directed by parking management.
• Works closely with other field services and office staff members to ensure effective coordination of service efforts through cell phone, text, Slack, and other communication methods determined by the department.
• Performs deliveries of parking‑related materials to departments throughout Dartmouth as requested by the Director.
• Participates in integrated Transportation Services initiatives during special events such as student move‑ins, move‑outs and commencement week activities to ensure safe and convenient campus accessibility.
• Assists with mailings, parking pass distribution, and other office duties as needed.
• Problem solves equipment issues and performs light maintenance duties in and around parking areas.

• Represents the Campus Services division and Dartmouth by providing high quality customer service and professionalism in daily interactions with customers.

• Demonstrates a commitment to inclusion and cultural awareness through actions, interactions, and communications with others.
• Participates in division‑wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect).
• Willingness to foster a growth mindset in the areas of improving culture and inclusion across the division.
• Dem…