Front of House Manager

Position Information

• Posting date: 05/18/2026
• Closing date: (not specified)
• Open Until Filled: Yes
• Position Number: 0039000
• Position Title: Front of House Manager
• Hiring Range Minimum: $56,500
• Hiring Range Maximum: Please inquire
• Union Type: Not a Union Position
• SEIU Level: Not an SEIU Position
• FLSA Status: Exempt
• Employment Category: Regular Full Time
• Scheduled Months per Year: 12
• Scheduled Hours per Week: 40
• Schedule: Regular night and weekend work at events.
• Location of Position: Hanover, NH — Wilson Hall
• Remote Work Eligibility: Onsite only
• Is this a term position? No
• If yes, length of term in months:
• Is this a grant funded position? No

Position

Purpose:

Reporting to the Senior Front of House Manager, this position is responsible for all Front of House operations for Hopkins Center events. Direct reports include temporary employees, students and community volunteer usher workforce. Diplomacy and maintaining a high level of customer service are essential as this position balances the needs of the many on- and off-campus constituents, including patrons, institutional donors, alumni, students, faculty and staff, members and others.

• Education: Bachelors or equivalent combination of education and experience

• One to three years of administrative experience in an arts related setting; or the equivalent.
• One year of experience working on-site during live public events, providing access to patrons of all ages and abilities.
• Demonstrated management capability and proven organizational and interpersonal abilities.
• Ability to develop professional working relationships with students and volunteers.
• Proficiency with Microsoft Office suite applications including Outlook, Word and Excel, and other current technologies.
• Should enjoy meeting the public and solving problems that may arise in public service.
• Commitment to working effectively as part of an equitable, anti-racist, anti-biased team and work environment. Related training is a plus.
• Irregular work schedule includes primarily nights and weekends with some late nights and early mornings.
• Ability to lift, carry and move objects such as boxes of programs and stanchions.
• Strong sense of initiative and the ability to work both independently and as part of a team.
• Be informed about and compliant with ADA and PCI policies.

• Strong interest and knowledge about the performing arts is preferred.
• Experience with NSCAN and Tessitura
• Comfortable with the Google Platform as well as other types of cloud-based collaboration spaces.

• Recruitment Inquiries: Jan Sillery
• Phone:
• Cover Letter/
  
  Title:
  
  Jan Sillery, Director of Financial and Administrative Operations
• Department Phone:

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle an essential function of this job? Preferred, but not required

Special Instructions to Applicants:
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.…