Benefits Specialist
Listed on 2026-09-20
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Entertainment & Gaming
Customer Service Rep
Position Details
Position Information
Posting date 09/15/2026
Closing dateOpen Until Filled Yes
Position Number 1126934
Position Title Benefits Specialist
Hiring Range Minimum $59,300
Hiring Range Maximum $74,200
Union Type Not a Union Position
SEIU Level Not an SEIU Position
FLSA Status Exempt
Employment Category Regular Full Time
Scheduled Months per Year 12
Scheduled Hours per Week 40
Schedule Hybrid schedule with the opportunity to be remote for the right candidate
Location of Position Hanover, NH 03755
7 Lebanon Street Suite 203
Remote Work Eligibility? Hybrid
If yes, length of term in months.No
Is this a grant funded position? No
Position PurposeDartmouth’s Total Rewards team is hiring a Benefits Specialist to work across our Health & Welfare programs. The role owns leave-of-absence administration, shares responsibility for Open Enrollment execution, and advises employees and managers on medical, dental, vision, and retiree benefits. It suits someone who wants real depth in more than one area of benefits administration and is comfortable being a resource that employees and colleagues rely on.
We’re a small team, and cross-coverage is part of how we work. You’ll interpret plan documents, policies, and federal and state regulations to make eligibility and coverage determinations, resolve non-routine cases, and become someone employees can count on for a clear, accurate answer.
Required Qualifications- Education and Yrs Exp
Bachelors or equivalent combination of education and experience
Required Qualifications- Skills, Knowledge And Abilities
- 2–4 years of benefits or HR service-delivery experience; experience spanning more than one program area (leave administration, health & welfare, retiree benefits, or wellness) is a strong plus
- Excellent verbal and written communication skills, with strong customer-service instincts as a front line point of contact
- Working knowledge of FMLA , ADA , and related leave regulations
- Demonstrated ability to interpret plan documents and regulations and make eligibility determinations independently
- Working knowledge of self-insured and fully insured benefit plan operations
- Strong organizational skills with close attention to detail
- Proficiency with HRIS / HRMS systems and Microsoft Office (Word, Excel, Access); ability to learn new systems quickly
- Ability to maintain confidentiality and comply with HIPAA
- Demonstrated ability to manage multiple, competing priorities across more than one program area
- Direct experience with leave-of-absence case administration
- Experience supporting open enrollment logistics or benefits communications
- Working knowledge of retiree health benefits, Medicare, and coordination of benefits
- Prior experience with bswift or a comparable benefits administration platform
- Experience in higher education or another complex, multi-constituency benefits environment
Kelli Ritter
Department Contact Phone NumberDepartment Contact for Cover Letter and TitleKelli Ritter, Sr Dir Comp, Int Exec Dir Total Rewards
Department Contact's Phone NumberEqual Opportunity EmployerDartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Background CheckEmployment in this position is contingent upon consent to and successful completion of a pre‑employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non‑discriminatory manner consistent with state and federal law.
Isdriving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.…
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