Quality Control Analyst - Correspondent Banking

Embark on a transformative journey as a Quality Control Analyst
- Correspondent Banking. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. You will be responsible for conducting quality control reviews of investigations completed by Correspondent Banking analysts. Reviews are performed against predefined checklists to identify errors, gaps, or areas requiring remediation. In addition, you will conduct quality control reviews of Correspondent Banking Suspicious Activity Reports (SARs) prepared by analysts, ensuring adherence to internal policies, compliance requirements, and reporting standards while supporting the overall quality and effectiveness of financial crime investigations.

To be successful as a Quality Control Analyst
- Correspondent Banking, you should have:

• Experience conducting Correspondent Banking AML investigations
• Experience performing quality reviews of AML investigations, including Quality Control or Quality Assurance activities
• Research, analytical, and information validation skills, with the ability to assess and interpret data from multiple sources and systems

Some other highly valued skills may include:

• Background in reviewing and assessing Requests for Information (RFIs) from clients and financial institutions
• Exposure to Trade Finance or Trade‑related AML investigations
• ACAMS certification or familiarity with AML compliance principles and industry practices
• Involvement in control reporting, issue management, and root cause analysis activities

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job‑specific technical skills.

This role is located in Whippany, NJ.

Minimum Salary: $70,000

Maximum Salary: $135,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

To assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards.

• Identification of areas for improvement within operations and provide recommendations for change through the quality assurance process.
• Development and implementation of quality control procedures and controls to mitigate risks and maintain efficient operations.
• Collaboration with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas and govern processes.
• Development of reports and presentations on quality control performance and communicate findings to internal senior stakeholders.
• Monitoring of customer‑facing colleagues’ performance, and evaluating their performance through reviews, quality reporting, policy development and feedback on customer interactions.
• Execution of quality audits of the bank’s processes and operations, aligned to regulatory requirements and internal policies.
• Identification of industry trends and developments to implement best practice in quality assurance services.
• Participation in projects and initiatives to improve quality control efficiency and effectiveness.

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are…