Dairy​/Frozen Associate

Position: Dairy/Frozen Associate/Full Time
We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.

Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of.

And…because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.

Position Overview:

Consistently provide a high level of customer service meeting the needs of the customer as well as the location. Assist in the daily operations of the department. Has or acquires the knowledge to efficiently complete the daily procedures needed for departmental success. Stocks, prepares, packages, and maintains product for specific areas for retail sales. Assist Supervisors when requested and/or required.

Essential Functions and Responsibilities :

Works in assigned department

Stocks assigned areas with available product, minimizing empty shelf space and shrink

Face accurately and neatly to maximize sales

Rotate stock to ensure freshest products are available and to inspect for quality and out of date products

Recognize the customers’ needs and take the initiative to react accordingly

Maintain extensive product knowledge

Exhibit teamwork by being flexible and dependable meeting the location and department needs

Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific)
Answer, page, and transfer phone calls promptly and efficiently

Remain productive without direct supervision

Serve as a mentor to new staff in the department (for those with more years of experience)
Re-train staff as needed or requested, following set training program

Check Co-op email at least once per week

Set standard for expected behavior in adhering to all food safety procedures

Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards

Adhere to all Co-op policies, procedures and employee code of conduct

Other duties as assigned

Required Skills/Experience and Attributes:

High school diploma or equivalent

Ability to represent the Co-op in a positive manner

Ability to multi-task Proficiency in ECRS POS system and processes

Set an excellent example for new employees

Proficiency in use of computer software, Office 365, Excel and Word Successful completion of Co-op customer service training

Serve Safe certification acquired as needed

Excellent follow through

Equipment Used:

Computer register, scanner, adding machines, computer, knives, box cutters, U-boats, carts, and phone system.

Attendance Requirements:

Flexible hours, including weekend and evening shifts. Availability to be scheduled to work any day of the week, according to department needs.
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