Trade Deduction Coordinator

Position Overview

The Trade Deduction Coordinator is responsible for providing financial administrative support for Finance, Sales and Marketing focused on trade and promotional spending, reporting and various other financial responsibilities. This includes coordinating promotional activities and deductions against customer receivables in accordance with Standards of Performance (SOP’s).

• Performs deduction clearing responsibilities within established KPI targets and Standards of Performance (SOP’s).
• Communicates and provides effective service to connecting groups (sales, trade planning, trade systems support and marketing departments).
• Maintains accurate and timely deduction allocation to events within the trade tool (DSD and Direct).
• Develops and maintains strong internal and external customer relationships to achieve deduction processing targets.
• Develops and maintains customer manual related to key area of responsibility.
• Researches and follows up on all internal and external inquiries regarding trade and promotional discrepancies.
• Monitors assigned accounts to reduce aging deductions.
• Pulls invoices for pricing and promotion investigations.
• Investigates and prepares documentation for customer pricing and promotion deductions for branded and partner brands products.
• Settles partner brand deductions to be billed back to the Partner Brand.
• Obtains backup for Direct and DSD deductions via customer portals, deduction mailbox or from appropriate Account Managers.
• Effectively passes departmental audits of documentation and processes; attaches backup in Oracle and submits to trade tool for clearing by the Trade Deduction Analyst.
• Serves as backup for other positions in the customer deduction department as needed.
• May perform other duties as required.

Work is done mostly independently by following practices and procedures with supervision based on pre-determined thresholds and month‑end review. High volume of transactions. Develops and maintains a strong working relationship within the department and with Sales organization.

• Associate’s degree or minimum of 2 years of related experience and/or training; or equivalent combination of education and experience.
• Oracle SAP or Trade Promotion systems experience is a plus.

• Strong written and verbal communication skills; email communicator that can quickly and professionally convey request/response.
• Customer service mentality with ability to communicate financial and technical information to non‑technical audiences.
• Strong attention to detail and organization skills to manage high transaction volume and meet deadlines.
• Intermediate Excel skills required.
• Self‑starter with ability to learn new software and technology;
  Oracle experience/exposure is a plus.
• Ability to read and interpret corporate processes and procedures and exercise discretion with confidential information.
• Effective verbal communication with coworkers, customers and members of the sales organization.

This role is based in our Hanover, PA office 3 days a week (hybrid).

The target base salary range for this full‑time, salaried position is $38,900 – $55,900. Individual base pay depends on work location and additional factors such as experience, job‑related skills, and relevant education or training. Total pay may include other forms of compensation.

In addition, we offer competitive health, dental, 401(k) and wellness benefits beginning on the first day of employment.

• Medical, dental, short and long‑term disability, AD&D, and life insurance (individual, families, domestic partners).
• Matching 401(k) plan with immediate vesting.
• Unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center, on‑site day care (operated by Bright Horizons) and company store.
• “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Variety of Employee Resource Groups (ERGs) to support employees.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion or any other classification protected by law.