Cashier-Hanover Store-Part Time

We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.

Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of.

And…because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.

Position Overview:

Consistently provide a high level of customer service meeting the needs of the customer as well as the location. Assist in the daily operations of the department. Has or acquires the knowledge to efficiently complete the daily procedures needed for departmental success. Stocks, prepares, packages, and maintains product for specific areas for retail sales. Assist Supervisors when requested and/or required.

Essential Functions and Responsibilities :

Perform at a high level of cashiering responsibilities on a daily basis

Demonstrate accuracy in entering correct product codes, recording prices, cashier transactions, counting money, and giving change

Recognize customers’ needs and takes the initiative to react accordingly

Set role modeling examples for cashiering

Listen and handle customer complaints/concerns in a controlled manner – directing them to the appropriate individual

Has knowledge of products and their location

Exhibit Teamwork by being flexible and dependable meeting the department needs

Represent the Co-op in a positive manner

Understand the importance of confidentiality

Remain productive without direct supervision

Has ability to multi-task well Complete all required department and Co-op training

Has knowledge and training of phone system- knows how to answer, page, and transfer properly

Serve as a mentor to new staff in the department (for those with more years of experience)
Re-train staff as needed or requested, following set training program

Check Co-op email at least once per week

Set standard for expected behavior in adhering to all food safety procedures

Adhere to all Co-op policies, procedures and employee code of conduct

Other duties as assigned

Required Skills/Experience and Attributes:

High school diploma or equivalent

Ability to represent the Co-op in a positive manner

Ability to multi-task Proficiency in ECRS POS system and processes

Set an excellent example for new employees

Proficiency in use of computer software, Office 365, Excel and Word Successful completion of Co-op customer service training

Serve Safe certification acquired as needed

Excellent follow through

Equipment Used:

Computer register, scanner, adding machines, computer, knives, box cutters, U-boats, carts, and phone system.

Attendance Requirements:

Flexible hours, including weekend and evening shifts. Availability to be scheduled to work any day of the week, according to department needs.

We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds. We share a common passion for our member-owned Co-op, communities, and for improving people's lives.

Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. Every point of view helps shape our success, and fostering inclusion is everyone's responsibility.
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