PA, Healthcare

UPMC in Central Pa is seeking a healthcare professional to support high-quality, patient-centered care within our integrated health system. In this role, you will collaborate with clinical and administrative teams to enhance workflows, patient experience, and care quality across hospitals and outpatient sites. Responsibilities include supporting daily operations, participating in quality and safety initiatives, assisting with data collection and reporting, and engaging in continuous learning.

Join a mission-driven, innovative organization where you can grow your career and make a lasting impact on patients and communities.

Responsibilities

• Support delivery of high-quality patient care across UPMC in Central Pa facilities
• Coordinate with clinical and administrative teams to optimize workflows and patient experience
• Assist with data collection, reporting, and quality improvement initiatives
• Collaborate on projects that advance clinical excellence, safety, and operational efficiency
• Participate in interdisciplinary meetings and contribute to problem-solving
• Engage in ongoing training and professional development opportunities
• Uphold UPMC policies, regulatory standards, and patient confidentiality
• Support community-focused and academic medicine initiatives as assigned

Required Skills

• Clinical operations support
• Electronic Health Records (EHR) use
• Healthcare quality improvement
• Patient experience coordination
• Data collection and basic analytics
• Regulatory and compliance awareness (HIPAA, Joint Commission)
• Interdisciplinary collaboration
• Healthcare documentation
• Workflow optimization
• Process improvement methodologies