Assistant Store Manager

Description

Summary/Objective

The Assistant Store Manager is responsible for effectively managing the operation of a convenience store. Assures that all aspects of the business operate smoothly in the Store Manager's absence.

Responsibilities

• Ensure self and all employees provide professional, courteous, and timely service to all customers.
• Operate cash register, collect, verify, maintain proper cash levels and report all moneys due to the company.
• Complete customer transactions accurately and efficiently, and ensure compliance with applicable age restricted product regulations such as lottery, tobacco, and alcohol.
• Demonstrate high standards and work ethics to others through words and actions.
• Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, cleaning restrooms, emptying trash, etc.).
• Maintain store and premises in a clean, healthful, attractive condition, and according to all company policies and applicable codes.
• Communicate in a timely and effective way, all problems and issues to Store Manager.
• Ability to manage sensitive and confidential information or situations with tact, professionalism, and diplomacy.
• Provide assistance and support to the Store Manager with inventory, ordering, and tracking merchandise sales.
• Verify, report, and deposit all moneys due company for goods sold on a daily basis.
• Identify and resolve inventory control problems.
• Identify opportunities to improve service and productivity, reduce costs, and increase sales and make recommendations to the appropriate personnel.
• Display and rotate merchandise as recommended by the marketing staff.
• Assure all company equipment and facilities are in good working order.
• Report and resolve all maintenance issues that occur during the shift.
• Provide job training and oversee productivity for all team members.
• Recommend team members for disciplinary action, job training, or promotion in manager's absence.
• Train employees in sanitation rules and regulations.
• Share responsibility for shift coverage for call-offs when no other help can be found.
• Complete daily store errands including but not limited to, banking and competitive gas pricing.
• Make gas price changes.
• Stock and maintain inventory levels as required throughout the store.
• Ability to work both inside and outside in heat/cold, wet/snow/icy conditions.
• Comply with all company policies at all times.
• Acts as Person in Charge (PIC) in Manager's absence.

Additional Responsibilities for VGT Stores

• Monitor the VGT room at all times and card patrons who appear to be under the age of 27.
• See VGT binder at the store for full description of responsibilities.

Essential Functions

• Ability to use a PC, mobile device, and/or other electronics.
• Talk, hear, read, write, and comprehend English.
• Operate cash register, collect, verify, maintain proper cash levels and report all moneys due to the company.
• Perform duties at multiple workstations (i.e., food prep, make table, expediter, registers, etc.)*
• Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, cleaning restrooms, emptying trash, etc.).
• Ability to be at work on time when scheduled.
• Ability to multi-task in fast-paced environment.
• High energy, positive attitude and excellent customer service skills.
• Interact productively with co-workers and function well in a team environment.
• Thorough understanding of company policies and practices.
• Valid driver's license, proof of insurance and reliable vehicle are required; must travel to store locations as well as offsite meetings.

* Required if on retail, cross-trained, or in a traditional store.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to stand for prolonged periods of time.
• Frequent walking, stretching, bending, stooping, twisting, reaching, grasping, and repetitive movements.
• Must be able to lift, push, and/or pull up to 30 lbs.
• Ability to get product in cold refrigerator or freezer.
• Must be able to tolerate exposure to cleaning products.
• Must be able to wear required personal protective equipment (i.e. gloves, face shield/goggles, apron, mitts, slip resistant shoes, etc.)

Position Type/Expected Hours of Work

This is a full-time position/non-exempt. Will work minimum of 45 hours per week, on a rotating schedule based on business needs. May need to work weekends and holidays.

Qualifications Required

• Must be at least 18 years of age.
• Basic accounting skills.
• May be required to obtain RAMP certification
  * Beer/Wine locations only.
• Required to obtain occupational license or permit issued by the Pennsylvania Gaming Control Board
  * VGT locations only.

Preferred Education and Experience

• High School Diploma or equivalent.
• 6 months' employment with Rutter's.
• Prior experience in retail/customer service industry.
• Prior management or leadership experience.

EEO Statement

Rutter's provides equal employment opportunities to all employees and applicants for employment without regard to race, color,…