Quality Assurance Specialist

Job Summary

The Quality Assurance Specialist at Royal Fresh Cuts is responsible for supporting food safety programs that align with the company’s mission. This role involves identifying risks, ensuring quality products, and collaborating with management to maintain food safety standards. The specialist also assists in various quality assurance tasks without directly managing staff.

• Train personnel in food safety, GMP, SOPs, regulatory compliance, and other technical areas.
• Conduct chemical, ice, and equipment monitoring, and communicate reorder alerts.
• Assist in food safety and quality checks, including aging reports, shelf-life monitoring, and sample collection.
• Prepare product specifications, generate Certificates of Analysis (COA), and manage QA documentation.
• Serve as a backup for QA Leads in tasks like environmental swabbing, sampling, and pre-op checks.
• Track customer complaints, swabbing results, and food safety incidents, and assist in root cause analysis and corrective actions.
• Calibrate lab equipment and provide technical support to operations.
• Make recommendations for improvement and assist with other QA tasks as assigned.

Other tasks as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Minimum of 3 years of experience in food safety and quality assurance in food manufacturing.
• HACCP, SQF, and PCQI certifications.
• Strong understanding of food safety regulations, quality assurance methods, and manufacturing operations.

• Excellent communication, analytical, and problem-solving skills.
• Proficiency in Microsoft Office and report writing.
• Detail-oriented with strong organizational and record-keeping abilities.
• Bilingual (English/Spanish) preferred.
• Ability to work independently and make decisions with limited information.

• Fast-paced environment with frequent deadlines and critical situations requiring flexibility.
• 75% of time spent on the plant floor, 25% on administrative work.
• Standard warehouse hazards, including moving equipment and people.

• Regularly required to see, sit, stand, walk, read, type, and hear.
• Must be able to lift up to 50 pounds.

• Flexibility required, including working beyond business hours, weekends, and rotating shifts.