Fitness Center Associate
Listed on 2026-10-04
-
Entertainment & Gaming
Customer Service Rep
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
This job assumes responsibility for providing excellent customer service to all members and guests, while enforcing company policies. Responsibilities may include, but are not limited to, performing front desk duties and/or supervising and engaging children in activities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
EducationRequired – At least 16 years of age and enrolled in High School
Preferred -
Work ExperiencePreferred – 1 year of customer service experience
CertificationsRequired – CPR within 30 days of employment
KnowledgeSkills and Abilities
(KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
- Strong interpersonal skills.
- Strong customer service skills.
- Skills to multi-task and be self-motivated.
- Performs all assigned duties while providing excellent customer service by welcoming and interacting with members/guests; proactively solving problems and addressing member concerns.
- Remains knowledgeable and provides information on all programs and services including but not limited to Membership, Kidsports, Childcare, Gymnastics, Group fitness training and Aquatics.
- Enforces all fitness center policies.
- Maintains a clean and safe work environment.
- Performs tasks such as cash handling and bookings, childcare, monitors children and supervises children in scheduled areas of the facility.
- Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of…
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