Operations Site Lead

Overview

The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients.

The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports.

Transdev is proud to offer a competitive compensation package of minimum $65,000 - maximum $73,000

• Vacation: minimum of (1) week
• Sick days: 5 days
• Holidays - 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients.

The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports.

Transdev is proud to offer a competitive compensation package of minimum $65,000 - maximum $73,000

• Vacation: minimum of (1) week
• Sick days: 5 days
• Holidays - 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

• Operate and Maintain Transdev’s high standard of safety
• Be the deputy for technology by communicating courteously always with management, clients, engineers, and the public
• Ensures that delays in service are recorded and communicated. In addition, make sure all accidents or breakdowns are handled appropriately
• Responds to system emergencies; investigates and completes accident reports, incidents, safety escalations, and customer complaints; including post-accident drug and alcohol testing according to policy
• Monitors and records employee absence and tardiness
• Conducts applicable shifts pre-brief and debrief meetings, communicating announcements to the team
• Support the operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders
• Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution
• Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives
• Maintain high degree of confidentiality of all information
• Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others
• Ensuring timely shift start and efficient vehicle deployment
• Responsible for covering any day to day operational needs in case of call outs or staff shortage
• Ensure the Transdev managed fleet of vehicles remain operational by being responsible for day-to-day maintenance, procuring supplies, and…