Program Management

Posting :
18395 | Department:
Client Services Administration | Agency:
Health & Human Services Commission (HHSC) |

Job Title:

Program Specialist I | Facility:
Rio Grande State Supported Living Center (Harlingen) | Salary: $3,581.33 – $5,372.41 per month |

Shift:
Day | Work Type:
Full time, Non-exempt | Closing Date:
08/29/2026

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. Your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

The Program Specialist I reports to the Assistant Director of Administration (ADOA) and performs routine administrative, clerical, technical, procurement, and program support functions at Rio Grande State Supported Living Center to support client services and facility operations. You will identify, develop, recommend, and implement process improvements that support administrative operations and affect internal and external stakeholders.

• Attend work on schedule, may be required to work specific shift schedules, rotating or extended shifts, overtime and on-call rotation to respond to serious incidents.
• Protect state property, equipment, supplies, records, and other resources per established agency and facility procedures.
• Prepare documents, forms, reports, correspondence, spreadsheets, meeting materials, and minutes.
• Assist the ADOA by gathering vendor information, obtaining quotes, preparing purchasing documentation, and entering requisitions into CAPPS Financial.
• Enter, monitor, update, and report status of facility requisitions to support timely purchasing and payment processing.
• Prepare, organize, and distribute mail, management reports, correspondence, payroll materials, memoranda, training records, forms, and other administrative documents.
• Communicate professionally with internal and external customers to provide, request, exchange, or verify information; respond to inquiries; identify concerns; route issues appropriately; and assist in resolving administrative, purchasing, payroll, training, or facility support matters.
• Procure materials, supplies, and services locally in compliance with agency purchasing requirements.
• Support leadership in reviewing, maintaining, and reconciling Procurement Credit Card transaction logs.
• Coordinate facility paymaster activities, reimbursement processes, service-based and blanket requisitions, facility trust fund process reviews, mobile telecommunications liaison duties, localized Pro Card process training, and backup CAFM support.
• Participate in disaster response or Continuity of Operations (COOP) activation, possibly requiring alternate shift patterns and/or locations.

• Knowledge of administrative support practices, office procedures, records management, and agency policies related to facility operations.
• Knowledge of purchasing, requisition, reimbursement, payroll, training compliance, and administrative tracking processes.
• Knowledge of facility business operations: paymaster activities, reimbursement coordination, service-based/blanket requisitions, trust fund processes, telecommunications coordination, work order compliance tracking.
• Knowledge of procurement credit card processes, transaction documentation, compliance requirements, and localized training practices.
• Skill in using standard office equipment, Microsoft Office Suite, spreadsheets, SharePoint, CAPPS Financial, and other facility systems.
• Skill in preparing, reviewing, organizing, and maintaining accurate paper and electronic records, reports, correspondence, requisitions, transaction logs, and other administrative documents.
• Skill in communicating clearly and professionally, orally and in writing, with supervisors, coworkers, vendors, program areas, facility staff, and external customers.
• Skill in researching issues, gathering information,…