Public Lobby Attendant​/Houseman Hilton Garden Inn and Convention Center Harlingen

Job Details

Job Location:

Harlingen Convention Center - Harlingen, TX 78552
Position Type:
Full-Time/Part-Time
Education Level: High School
Salary Range: $11.00 - $11.00 Hourly

Travel Percentage :
None

Job Shift: Any
Job Category:
Hospitality - Hotel

The Hilton Garden Inn and Convention Center Harlingen's Public Lobby Attendant/Houseman, employed by BC LYND HOSPITALITY LLC, is in charge of keeping the hotel's public spaces tidy and attractive. This position is essential to creating a friendly and comfortable atmosphere for visitors, which improves their entire stay. Attention to detail, a dedication to providing high-quality service, and the capacity to work both independently and collaboratively are all necessary for this role.

• Keep the hotel's public spaces, such as the lobby, restrooms, hallways, and meeting rooms, tidy and orderly.
• Make sure that every area has the amenities and supplies it needs.
• Provide outstanding customer service and guarantee guest satisfaction by promptly attending to requests and questions from visitors.
• When necessary, help set up and take down meeting rooms and event spaces.
• Work together to address and resolve any problems or concerns with other departments, such as maintenance and housekeeping.
• Identify and report any maintenance or repair needs by conducting routine inspections of public spaces.
• Respect all health and safety laws to guarantee a secure atmosphere for both visitors and employees.
• Carry out extra tasks as directed by management to assist with the hotel's general operations.

• A high school degree or its equivalent is preferred.

• It is preferred if you have prior experience in customer service or hospitality.
• It is advantageous to have prior hotel or resort work experience.

• Strong interpersonal skills and the capacity to engage with both team members and guests.
• Outstanding attention to detail and organizing abilities.
• The capacity to manage several tasks at once in a hectic setting.
• Proficiency with fundamental computer programs and applications.
• Physical endurance and the capacity to carry out manual labor, including lifting, bending, and prolonged standing.
• The capacity to always present oneself in a professional manner.