Senior Business Analyst, Operations

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories

The Operations Senior Business Analyst supports data-informed planning, reporting, and operational decision-making across TSTC. This position serves as a senior technical individual contributor responsible for locating, refining, transforming, and presenting data in ways that support institutional priorities, required reporting, accreditation submissions, or operational improvement. The role works closely with users, project teams, and data stakeholders to gather requirements, evaluate system capabilities, propose solutions, and translate technical specifications into clear information for end users.

The Operations Senior Business Analyst contributes specialized expertise across the data-to-presentation pipeline while supporting accuracy, alignment, regulatory awareness and continuous improvement in service to the College’s mission.

Hiring Range is $75,643.83 - $86,990.40 USD Annual.

The final salary offer will be determined based on the candidate's qualifications and experience.

Equivalent combination of education, training and relevant professional experience will be considered.

The employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and community members.

Locates, refines, cleans and transforms data into usable datasets that support operational reporting, institutional planning and decision-making. Presents data in a clear and straightforward way for end users, ensuring information is accurate, accessible and aligned with business needs. Supports required reporting, including IPEDS, THECB and accreditor submissions, with a focus on accuracy, alignment and meaningful institutional insight.

Applies technical knowledge of SQL Server or similar database platforms, JavaScript, HTML, Excel formulas, workflow scripting, Power Query, Power BI and related reporting tools to develop and support data solutions. Works across the full data-to-presentation pipeline, including locating source data, refining and cleaning information, transforming data into usable formats and supporting dashboards or reporting outputs that help users understand and act on information.

Facilitates sessions with users to gather requirements, cross-reference needs with the capabilities of data systems and propose practical solutions. Serves as a bridge between data and end users by translating technical specifications into straightforward language that supports understanding and adoption. Works independently when needed and collaborates with project team members across the institution during high-priority or "all hands on deck" projects.

Manages multiple projects and work streams simultaneously while maintaining strong ownership of assigned responsibilities. Adjusts requirements and solutions based on stakeholder feedback while considering existing business processes, current systems, institutional priorities and emerging technology trends. Demonstrates effective time management, self-direction and independent problem-solving in support of timely and accurate work delivery.

Ensures reporting processes align with broader data strategy, institutional priorities and applicable regulatory expectations. Maintains awareness of reporting and compliance requirements and helps translate those requirements into meaningful insights for the College. Identifies opportunities to improve reporting processes, data tools, workflows and user support while continuing to learn new skills, technologies, applications, systems and frameworks that strengthen the effectiveness of the role.