Program Coordinator

Program Coordinator

Res Care Community Living, a part of the Sevita family, provides quality services that empower individuals, enhance independence, and help people live well. Since 1974, we've supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we provide person-centered services that help people build skills, overcome challenges, and reach their full potential.

This role is critical to our success. As a mission-driven organization, we are intensely focused on expanding access to services and developing new and more effective ways of delivering supports and services to individuals with a range of intellectual and developmental disabilities.

General Summary:

The Program Coordinator manages, coordinates, and oversees different programs and projects. Coordinates team meetings with staff and create personal and service plans for each consumer and guardian.

Responsibilities include:

• Ensuring consumer and guardian participation in development of service plan and personal futures plan
• Scheduling and chairing screening for program vacancies and developing waiting list for potential consumer vacancies
• Developing and implementing service plan within 30 days of moving in, annually, when significant changes occur, and when moving out
• Monitoring/implementing/supervising delivery of service plans and personal futures plan and training of staff
• Ensuring all written training programs are implemented and revised as needed
• Demonstrating knowledge of contractual, legal, and regulatory requirements
• Monitoring to ensure all service sites deliver services in accordance with contractual, legal, and regulatory requirements and implementing/coordinating any necessary plans of correction from a regulatory body
• Facilitating 1:1 interactions with peers, superiors, and subordinates and fostering team spirit and company pride among team members and agency
• Being aware of quality indicators and achieving results
• Using leadership and communication skills to motivate team members toward agency objectives
• Documenting consumer progress or regression. Initiating discharge planning if appropriate. Maintaining records appropriately
• Maintaining fiscal spending within limits of approved budget (e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.)
• Monitoring workers' compensation and unemployment claims for assigned service site(s). Proactively working to reduce claims and minimize risk/exposure of agency
• Monitoring all consumer finance documentation
• Implementing/monitoring compliance with the company's Health and Safety programs
• Attending industry functions to promote positive relationships with other providers
• Developing positive relationships with all funding sources to promote new business
• Utilizing problem solving/mediation skills when employee to employee conflicts arise
• Monitoring exit interview results and investigating areas of concern that may be identified through this process
• Managing budgeted staff hours to provide effective and efficient service delivery
• Implementing staff recruitment and retention programs to promote positive work environment
• Overseeing/participating in the hiring process of all assigned positions in accordance with the company's policy and local, state, and federal employment law
• Actively working toward achieving/maintaining Affirmative Action goals within assigned service site(s)
• Ensuring all assigned staff receive training and supervision as needed to meet performance expectations
• Recognizing staff with Pro team, performance management evaluations, individual development goals, etc.
• Ensuring assigned staff is evaluated fairly and timely in accordance with the company's performance evaluation procedures
• Ensuring all information from upper management is conveyed to employees as applicable and appropriate
• Ensuring all job opportunity listings are shared with employees
• Maintaining and/or monitoring training reports to ensure timely training of staff for all assigned service sites
• Other duties as assigned

Qualifications:

• Education:
  
  BA/BS in Business, Health Care…