Disaster Action Team; DAT Service Associate

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

• all people affected by disaster across the country and around the world receive care, shelter and hope;
• our communities are ready and prepared for disasters;
• everyone in our country has access to safe, lifesaving blood and blood products;
• all members of our armed services and their families find support and comfort whenever needed; and
• in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

This position supports the Regional Disaster Services department Disaster Action Team (DAT). Service Associate (SA) supports the Red Cross mission by serving on a team to provide 24-hour immediate support and assistance to individuals and families who have been impacted by a home fire or other local disaster.

• Demonstrate commitment to mission of the American Red Cross
• Reliable access to a cell phone (with ability to receive text messages) laptop or computer
• Be available to respond reliably to local disaster during assigned shifts in RC Respond, the DAT scheduling system
• Must sign up for the minimum number of required shifts per month as determined by the region
• Proficient in using RC Care and RC Respond systems and online interfaces.
• Must be 18 years or older
• Must have a valid driver's license, reliable way to get to the scene.

• Comfortable working independently and within a team
• Ability to work with a broad variety of people with diverse backgrounds.
• Ability to have good organizational and time management skills
• Ability to listen actively and work well with others
• Ability to function in a dynamic and stressful environment
• Ability to appropriately involve others in managing problems and conflict
• Ability to acquire, evaluate, and report information accurately