Team Lead, Retail

Job Overview

Job Type: Regular Work.

Location:

Walmart 595 - Harlingen, TX 78552.

We are looking for a Team Lead for a full‑time leadership position to grow and manage a team of Energy Pros representing Reliant Energy.

As a Team Lead, you will:

• Fluent in both English and Spanish (must be able to read, write and speak Spanish).
• Oversee management of multiple locations in retail big box stores.
• Motivate a team of Sales Associates (Energy Pros) to engage with consumers about Reliant solutions.
• Assess client needs and find opportunities to improve energy efficiency.
• Teach Energy Pros to uncover consumer desires, deliver catered solutions, and overcome objections.
• Collaborate with your team to accomplish sales goals and celebrate success.
• Deliver superior sales results with an exceptional customer experience.

• Hourly plus bonus averaging $1,000-$1,350 a week.
• Career growth and advancement opportunities.
• Paid training course.
• Base + uncapped commission.
• Next-day pay on-demand with Daily Pay.
• Premier retail locations.
• Health benefits, paid time off, and 401(k) with company match.

• Courteously welcome customers, offer assistance, assess needs and suggest products.
• Meet or exceed personal sales goals on a monthly basis.
• Train team members.
• Assist team members with closing sales.
• Overall team production.
• Professionally resolve customer complaints; elevate as appropriate.
• Client deposit follow‑up.
• Ensure compliance with company policy and procedures.
• Accurately submit work schedules to Manager for approval.
• Accurately track inventory receipt and count as appropriate.
• Accurately track and communicate all activity to Retail Operations.
• Perform all other duties as assigned.

• High School Diploma or GED required.
• Demonstrated long‑term excellent sales performance.
• Excellent communications, presentation, interpersonal and problem‑solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to multi‑task in a fast‑paced, team environment.
• Must be available to work evenings, weekends, and holidays as needed.
• Able to work autonomously with excellent time‑management skills.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.