B Technician

A technician capable of diagnosing and repairing most systems of the automobile, with little guidance or support from an A-Tech, Shop Foreman, or Team Leader. Efficient and effective at on the job learning to apply to new vehicles and technology when concerns arise. Improved diagnostic skills through training & experience, and competent in complex mechanical repairs.

High School

1-3 years

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Description BERT OGDEN HYUNDAI HARLINGEN SERVICE TECHNICIAN

POSITION TITLE:

Service Technician

DEPARTMENT:
Service

REPORTS TO:

Service Manager

PURPOSE:

The General Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Advise service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Document work performed.
• Road-test vehicles when required or refer to the test technician, keeping in mind that customers’ vehicles should not be used for personal errands.
• Supervise work of any apprentice technicians as assigned. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins.
• Ensure that customers’ cars are kept clean. Keep shop area neat and clean and be able to account for all dealership-owned tools at all times.
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.

• Must be 21 years old or older
• Must be able to pass a drug test
• Must be able to pass a background screening
• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• ASE certification preferred.
• General mechanical skills.
• Valid driver’s license and a good driving record.
• Manual dexterity.
• Good Judgment.

Full Time

negotiable.

Hyundai welcomes experienced technicians from other OEMs. The program allows technicians with training from an industry-recognized source, other than Hyundai, to test out of certain Hyundai instructor‑led technical training courses, provided they meet certain requirements.