Lead Cashier, Customer Service​/HelpDesk

Lead Cashier

Harrington Raceway and Casino is an exciting and evolving Company with many career advancement opportunities for highly motivated individuals.

SUMMARY

Primary point of customer contact responsible for performing coin, cash, and ticket transactions.

DUTIES

Responsible for directing, training and developing staff. Protecting company assets on assigned shift. Oversees all cashiers' duties and verifies all loose and bundled money, and coin transactions. Responsible for replenishing and maintenance of the self-service coin redemption, automated jackpot, automated teller, and bill breaker machines. Processes jackpots and hopper fills. Implements all established department and company policies, procedures, internal controls and government regulations on assigned shift.

Promotes positive public and employee relations. Performs other duties as assigned by Cage Supervisor and/or Cage Manager.

PHYSICAL CAPABILITIES

Ability to stand for the entire shift.

Moderate lifting - 30 to 50 lbs

MENTAL CAPABILITIES

Ability to add, subtract, multiply, divide without a calculator.

Ability to communicate in English

Ability to operate a computer

REQUIREMENTS

Prior experience in a money handling position.

Prior experience in customer service.

Knowledgeable in the use of ten-key calculator.

Team player

Congenial

Minimum 18 years old.

No felony convictions.

Delaware Lottery Gaming License.