Collections Specialist

Description

We are seeking a detail-oriented and results-driven Collections Specialist to join our team. This role is responsible for managing outstanding accounts receivable, contacting customers regarding overdue balances, resolving billing issues, and helping improve overall cash flow. The ideal candidate will have strong communication skills, sound judgment, and the ability to maintain positive client relationships while handling collections activities professionally.

What We Offer:

Based on general knowledge.

+ Competitive compensation

+ Benefits package

+ Career growth opportunities

+ Supportive team environment

How to Apply:

Key Responsibilities:

+ Monitor accounts to identify outstanding balances and overdue payments

+ Contact customers by phone, email, and written correspondence to collect past-due accounts

+ Investigate and resolve billing discrepancies, payment issues, and account questions

+ Maintain accurate records of collection efforts and customer communications

+ Work with internal teams, including accounting and customer service, to resolve account issues

+ Prepare aging reports and provide updates on collection status

+ Negotiate payment arrangements when appropriate

+ Apply payments, reconcile accounts, and support month-end reporting as needed

+ Ensure collections activities comply with company policies and applicable regulations

Requirements

Qualifications:

Based on general knowledge.

+ 2+ years of collections, accounts receivable, or related accounting experience

+ Strong understanding of billing, payment posting, and account reconciliation

+ Proficiency with Microsoft Excel and accounting or ERP systems

+ Excellent written and verbal communication skills

+ Strong organizational skills and attention to detail

+ Ability to manage difficult conversations professionally and effectively

+ High school diploma required; associate's or bachelor's degree preferred

Preferred

Skills:

Based on general knowledge.

+ Experience in high-volume B2B or consumer collections

+ Knowledge of aging reports and dispute resolution

+ Ability to prioritize tasks and meet deadlines in a fast-paced environment

+ Strong problem-solving and negotiation skills

Apply online today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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