Financial Aid Representative; Reg

North Campus

SEIU E - $20.43

Fully In-Person (May be subject to change)

Standard College hours are Monday – Friday, 8:30 am – 4:30 pm;
Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.

Handles the entire financial aid life cycle process from students entry to the College to transfer/degree completion.

High School diploma or GED required,Associate degree preferred, plus three years of relevant experience gained through previous work experience; experience in financial aid or a related field is preferred. Preference will be given to individuals with more than minimum experience in a highly automated financial aid office at an institution that resembles The Community College of Allegheny County in size and complexity of program administration.

N/A.

Should be able totactfully and courteously answer questions and provide information. Knowledgeas related to the specific needs of the department to perform responsibilities.

Requires the ability to multi task, work well with others, and customer service mentality (both internal and external). Must be comfortable speaking before groups of students and parents. Must be able torelate effectively with students and parents and have strong organizational andtime management skills. Ability to develop knowledge of, respect for, andskills to engage with those of other cultures or backgrounds. Excellent customer service skills.

Abilityto travel to perform work duties at any campus or center location within theCCAC system. Mustbe able to operate various office equipment, including a personal computer, and appropriate College software packages or equivalent. Should possess good organizational, customer service, communication, interpersonal and clericalskills.

Detail oriented, ability to multi-task meet deadlines and be ateam player. Required to have regular and timely attendance.

Works in