Customer Service Representative Construction Office

Ace Handyman Service of South Central Pa

Are you enthusiastic, confident, a team player and exceedingly polite and cordial? Do you have a passion for customer service? Then we are looking for you!!!

Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Carlisle.

Here is just some of what we have to offer:

• Competitive pay
• Vacation
• Performance bonuses
• Flexible scheduling
• Advancement and growth opportunities
• Regular pay reviews
• Plus more!

Job responsibilities:

• Responsible for both inbound and outbound calls with a focus to sell and schedule work while building customer rapport
• Coordinating the schedule and material ordering for multiple craftsmen and projects
• Utilizing our dispatching & schedule management software
• Maintaining accurate customer records in service database
• Performing paperwork and filing duties
• Assist in solving operational logistics to ensure a smooth customer journey
• Assist owners with projects

Job requirements:

• Construction experience
• This is an in-person position
• High school diploma or GED
• 3-5 years of administrative assistant/scheduling experience
• Strong customer service skills
• Comfortable with sales
• Adaptive to technology
• Excellent office management skills
• Solid typing skills
• Great multitasking and prioritization skills
• Exceptional communication skills
• Sales and/or marketing – a basic understanding of sales and marketing and the differences between the two
• Customer-facing experience, a plus

Build a fun and rewarding career with an industry leader! WE ARE NOT ACCEPTING PHONE CALLS FOR THIS POSITION. PLEASE APPLY ONLINE AND WE WILL CALL YOU. Bring your questions. Meet with us. We look forward to meeting you.

Compensation: $18.00 - $22.00 per hour

The 800+ craftsmen who represent our brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for repeat and referral customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning team, please apply to the position(s) available by selecting 'Show Me All Jobs' above.

Ace Handyman Services is a franchise network of independently owned and operated franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.