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Member & Agent Services Specialist
Job in
Harrisburg, Dauphin County, Pennsylvania, 17124, USA
Listed on 2026-08-09
Listing for:
GCU of USA
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
GCU is seeking a Service Representative to serve as the primary contact for 40,000+ members and agents, handling inbound calls, resolving issues, and identifying referral opportunities. This role requires strong communication and CRM/documentation skills.
Responsibilities include documenting activities, follow-up on open cases, and supporting the reception desk as needed. Prior customer service experience is preferred.
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