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Team Lead Customer Service - Full Time
Job in
Harrisburg, Dauphin County, Pennsylvania, 17101, USA
Listed on 2026-08-22
Listing for:
Bass Pro Shops
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Retail
Customer Service Rep
Job Description & How to Apply Below
Provide daily direction to department associates and coach to promote positive customer relations;
Assist GSM/DM with staffing, interviewing, training, and performance evaluations; prepare weekly work schedules;
Maintain product knowledge and oversee merchandising and pricing per corporate directives;
Resolve customer and associate opportunities with GSM/DM and HR Manager;
Ensure high level of customer service and achieve above-average service results
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