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Weekend Customer Success Associate - Frontline Support

Job in Harrisburg, Dauphin County, Pennsylvania, 17124, USA
Listing for: Nuuly
Full Time position
Listed on 2026-09-18
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 17000 - 25000 USD Yearly USD 17000.00 25000.00 YEAR
Job Description & How to Apply Below

URBN is seeking a Customer Success Associate, Tier 1 to deliver frontline support for straightforward inquiries and resolve routine issues. You will guide customers through the shopping experience, answer order questions, and support the team to build a successful brand.

Hours are Friday, Saturday, Sunday 9am-5pm EST; hours may change with business needs. This role emphasizes clear communication, empathy, and a customer-first mindset.

This position is for the Weekend Customer Success Associate - Frontline Support role at Nuuly.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in PA, United States.

This opportunity is part of our work in Management & Operations, Sales.

Position Requirements
10+ Years work experience
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