Serviceability Engineer
Job in
Harrisburg, Dauphin County, Pennsylvania, 17124, USA
Listed on 2026-09-19
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-19
Job specializations:
-
Engineering
Biomedical Engineer, Systems Engineer, Electronics Engineer, Medical Device Industry
Job Description & How to Apply Below
- Survey, check, and optimize product concepts regarding serviceability, maintainability, and reliability for assigned products or systems
- Manage service projects and develop Product Service Concepts and Plans for Ultrasound products
- Work hands‑on with Ultrasound systems and hardware to evaluate serviceability, troubleshoot issues, validate service requirements, and support product development activities
- Provide input to Engineering on new products early in the new product introduction cycle to improve serviceability and diagnostic functions
- Define serviceability and value‑added service requirements and support their implementation within the Project team
- Evaluate the product service lifecycle, test and validate service requirements and functions, create technical documentation, and provide technical training when required
- Become the Service expert for assigned products and perform Service Engineering processes
- Collaborate with Customer Service, Product and Sustaining Engineering, Supply Chain Management, Project and Product Management, and business partners
- Bachelor’s degree in biomedical engineering or related field, or equivalent work experience in medical devices and customer service
- Minimum 2-5 years’ experience in medical devices and/or customer services relevant roles
- Technical knowledge of Ultrasound technologies and capabilities
- Ability to identify and assess risks and develop suitable strategies for risk mitigation
- Analytical ability to effectively troubleshoot and solve complex problems
- Ability to work effectively with cross‑functional teams and stakeholders, including Engineering
- Excellent written and verbal communication and presentation skills
- Ability to lead service projects and provide guidance within a team
- Excellent PC and Microsoft Office skills
- Willing to travel up to 10%
- Ultrasound System service and repair experience is preferred
- Experience with AI, Cloud based computing, and Powershell a plus
Demonstrates expertise in Ultrasound technologies and service engineering, with a strong focus on optimizing product serviceability and reliability. Capable of leading service projects, collaborating with cross‑functional teams, and providing technical training and documentation.
Highest-signal resume keywords- Ultrasound Technologies
- Service Engineering
- Risk Mitigation Strategies
- Technical Documentation
- Cross‑Functional Collaboration
- Biomedical Engineering
- Serviceability Evaluation
- Troubleshooting
- Analytical Problem Solving
- Service Project Management
- Ultrasound System Service
- Technical Training
- Product Service Concepts
- Service Lifecycle Evaluation
- Microsoft Office
- Excellent Communication
- Team Leadership
- Presentation Skills
- Medical Devices
- Customer Service
- Serviceability
- Product Development
- Cross‑Functional Teams
- AI
- Cloud Computing
- Powershell
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