Restitutions & Collections Specialist

POSITION SUMMARY

Create and monitor Accounting Notes (5,000 to 6,000 cases weekly) within the Common Pleas Case Management System (CPCMS) to ensure defendant compliance with established payment plans – 3,000 plus.

Generate and mail overdue notices – 100 plus per week.

Suspend/restore driver licenses in regard to failure to pay/payment plan compliance – approximately 35/25 per week.

Prepare and file civil judgments with the Prothonotary for cases totaling more than $1,000 – 75 per week on average – and assist settlement companies/defendants in satisfying civil judgments – 25 per week on average.

Generates reports on cases assessed but not yet placed on a payment plan.

Reviews report and creates electronic payment plans within CPCMS – approximately 150 cases plus per week.

Attend cost contempt court meeting with defendants prior to and during court to establish payment plan agreements subject to the approval of the Court – approximately 30 agreements per court event.

Present cost contempt cases to the Court for defendants appearing on bench warrants if management is not available to do so.

Refer/return payment plans to third party collections – approximately 70 per week – as well as addressing any questions from third party vendors and/or defendants referred to collections.

Interacts with the Adult Probation and state Parole to notify assigned Probation or Parole officer of a defendant’s failure to pay which may result in a driver license suspension or other sanctions.

Maintains current defendant and victim addresses by monitoring all correspondence returned and referencing PA Justice Network - JNET, Accurint and county databases.

Located in south-central Pennsylvania, York County Government offers many exciting and challenging opportunities to learn and grow in a career while making a difference in the lives of York County residents. Each County department meets a unique need in the community and provides an opportunity for both professional growth and personal satisfaction. York County offers a competitive wage and benefit package.

• Search for, create and modify payments plans within the Common Pleas Case Management System (CPCMS)
• Receipt payments against payment plans
• Review reports to assist in management of payment plans to include –
• Vehicle Code Title 75 reports, probation released reports to assume supervision of payment plans for defendants exiting supervision,
• Monthly judgment reports to review cases paid in full but not yet satisfied with Prothonotary’s office
• Case reports on specific docket types to include Miscellaneous Docket (MD) Indirect Criminal Contempt (ICC) and Summary Conviction Appeals (SA)
• Manage overdue payments by sending dunning letters, refer defendants to be scheduled for delinquency hearings
• Refer accounts to a collection agency either manually or through the creation of a dunning letter
• Return a payment plan from collections
• Manage reasons used for placing holds on delinquency actions and returning payment plans from collections
• Hold and resume delinquency action on an account
• Answer defendant/payor phone calls/emails and address questions/concerns, negotiate terms/conditions of payment, encourage payment plan compliance, assess ability to pay to include review of Labor & Industry wage information available via JNET, and reference potential sanctions
• Review/docket inmate mail, miscellaneous mail, SSD from attorneys, medical information, information received from rehabilitation/therapeutic facilities
• Monitor Accounting Notes specifically in re to those defendants receiving public assistance and notifying the Department of Human Services local Public Assistance Office when a client/defendant is no longer in payment plan compliance
• Cr…