Hotel Front Desk Night Auditor - PT

Overview

Hilton Garden Inn Center City Philadelphia
• Philadelphia, PA, US

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Make sure every hotel guest has a pleasant stay

• Great communications and excellent customer service skills are required
• Flexible overnight hours are required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Diploma or equivalent from high school is required; some college is desired