Technical Business Analyst

Process Engineer

Location:

Harrisburg, PA Duration:
Long Term Interview:
In Person Telework with occasional onsite for meetings Although it may require some testing skillsets, the core of the job will be a Technical Business Analyst (BA) centric position

Job Description:

• Experience working with development teams
• Experience testing and supporting responsive design web applications
• Experience testing and supporting Cloud hosted technology services
• Experience testing and supporting mobile applications
• Experience testing and supporting web services
• Experience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology so
• Experience in development and delivery of training content and materials
• Experience in production support operations including triage, root cause analysis, and communications
• Knowledge of digital accessibility and disability inclusion
• Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
• Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility
• Knowledge of WCAG 2.1 AA requirements related to content authoring and production
• Knowledge of web technologies (e.g., HTML, CSS, JavaScript)
• Experience creating accessible content using plain language and clear and structured content, and providing alternatives as needed
• Experience creating content that reflects diversity and inclusion
• Experience using accessibility evaluation tools and frameworks (e.g. WAVE, Developer Tools, Accessibility Inspector)
• Experience using assistive technologies (e.g.