Application Development - Technical Business Analyst III; Contractor

Sr. Technical Business Analyst

The Sr. Technical Business Analyst is responsible for creating technical specifications designed to deliver an amazing Xfinity Mobile product and a groundbreaking customer experience.

As a subject matter expert in:
Xfinity Mobile functionality, systems architecture & systems integration; API design, web services & technologies;
Agile principles & scrum ceremonies;
Jira & Confluence tools, you play an essential role and have responsibilities in the planning, requirements, design, development, testing, implementation, and post production support of Xfinity Mobile product and services.

• Collaborate with architects, technical development leads, solution design leads, UX design leads, product owners and vendor partners to establish business and technical requirements and drive them through successful and on-time delivery of functionality/optimizations.

• Define and document system specification artifacts that include:

• User stories & traceability to requirements
• API interactions documentation with user interface & System APIs
• Digital Workflows
• Use Cases
• Data Mapping Definitions
• Sequence Diagrams
• Call Flows

• Collaborate with Solution Design team to write Swagger specifications for REST APIs in YAML, which is a contract between systems describing every detail of the API: endpoints and operations for each endpoint, operation parameters input and output for each operation, error codes & descriptions authentication methods, etc.

• Write API payloads in JSON, which is a sample of transmitted data used to illustrate the communication (expected request / response) between front end and back end systems.

• Analyze third party XML API specifications using SOAP UI tool.

• Create back end user stories in Jira (or appropriate tool in use) that include: API Payloads including request and response body, Error codes & messages, Implementation details, Acceptance Criteria, Sequence diagrams, End points, Requirements check list.

• Create front end user stories in Jira (or appropriate tool in use) that include:
User Interface (UI) Design, Product Requirements, Business Rules, API interactions with UI design, API system integration descriptions, Handling Error codes, Acceptance Criteria, End points, Requirements check list.

• Groom front end and back end user stories in Jira (or appropriate tool in use), resulting in detail so clear that engineers can develop with ease.

• As required, capture the test data requirements to support unit and in sprint quality assurance testing, and create test data Jira tickets.

• Provide end-to-end test plan, identifying functionality that is available for testing based on development sprint schedule.

• Display expertise in knowledge of Xfinity Mobile functionality, systems architecture and systems integration. Apply this functional and technical expertise as an active participant in scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, sprint retrospectives, scrum of scrums.

• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

• Strong understanding of Ecommerce platform and ability to provide options to meet business requirements and hurdles based on platforms capabilities
• Flexibility to handle project scopes changes preferred

Education Level

• Bachelor’s degree or Equivalent Field of Study
• Certifications (CBAP, PMP)

Years of Experience

• Generally, requires 5-7 years related experience

Good to Have:

• Experience working with all digital channels, including web, mobile, apps and social media required.