COPA OA/TBO - IT Project Manager - Harrisburg , PA
Listed on 2026-07-01
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IT/Tech
IT Project Manager, Systems Analyst, IT Consultant
COPA OA/TBO - IT Project Manager
It's primarily remote but they will need to be on-site first week for orientation and whenever in-person collaboration is needed.
DESCRIPTION OF DUTIES:
The IT PM is responsible for leading new software development projects and major enhancements to existing systems, primarily on the Service Now platform. Scope of work may include integration with other applications across platforms, organizations, and business partners. This position is responsible for the following:
- Uses proven project and program management methods to plan, execute, and implement large IT initiatives.
- Builds and sustains stakeholder relationships that span IT, commonwealth agencies, and commonwealth business partners.
- Leverages agile SDLC framework to deliver continuous, incremental value.
- Supports leadership team with project governance via business case, project charter, and decision making based on trade-offs, change management, and issue & risk management.
- Presents to senior executives and facilitates large meetings as needed.
- Employs standard, well-structured work planning to define scope, activities, resource needs, quality, issues, risks, and acceptance criteria.
- Coordinates and conducts project review meetings with business stakeholders, BAs, SMEs, platform architects, and developers.
ESSENTIAL FUNCTIONS:
- Communicate effectively, both orally and in writing.
- Lead project teams and facilitate discussions.
- Organize and prioritize project work.
- Be the lead problem solver.
- Operate effectively in agile project environment.
Required/Desired
Skills:
Required - 10yrs - IT Project Management experience Required – 3yrs
- Agile SDLC leadership experience Required
- High proficiency with Microsoft Office Suite, Visio and Project Highly desired
- Scrum, PMP, ITIL or SAFe certification Highly desired
- Service Now platform experience
Regards,
Roshni Verma Sr. Sourcing Specialist | Syntricate Technologies Inc.
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